We provide advice to Posts, in countries with developing economies, that enables them to redefine their USO, develop revenue growth strategies, engage their employees and use innovation and partnerships in order to become viable and be the “connecting infrastructure” for the delivery of financial inclusion and the socio-economic development policies of their government.

We track innovations and trends that impact and transform Posts and other businesses around the world. It helps decision-makers understand why their business has performed the way it has and predicts where business operations will take them and their customers. Done well, it will help them develop a strategic vision about how they might change things to move their business in the right direction.

We know that many Posts have a shortage of basic postal equipment and tools. We introduce Posts to industry professionals and suppliers, where the relationship can be productive for both parties and Posts can obtain the right equipment and tools at a reasonable cost. We also look for new applications for postal equipment that allows postal industry suppliers to diversify into new areas of business.

We help successful entrepreneurs to explore the suitability of franchising as one of the ways to expand their businesses. If appropriate, we then develop an end-to-end “Franchise System” that includes a business-specific strategy that is right for the client, and then create and document the structure, management and training tools necessary for the business to grow and to support the franchisees.