Leapfrog Business Consulting specializes in postal consulting. It also helps Posts develop their own five-year business growth plan tailored to the Posts specific situation and needs.
Planning Process
Traditional strategy planning approaches focus on the usual geriatric strategies –  the obvious, incremental, short-term strategy planning focused on working within your industry constraints, quality, cost control, time-to-market, process improvement, supply chain improvements, product extensions and following the lead of the competition. These are important, but are probably hitting the point of diminishing returns.

Strategic Innovation means thinking long-term, instilling an innovation culture, developing game-changing breakthrough that will put you steps ahead of the competition and following an effective implementation plan that keeps everybody’s focus on the world-class, end-state vision.

Leapfrog Business Consulting follows a proprietary, systematic, ten-step, strategy-development process:

1) Analysis of Your Current Situation: We start by data collection and historical financial modeling. We look at the brutal facts, the financials, the key performance indicators, inefficiencies and cost saving opportunities. We take stock of the past and current situations (SWOT analysis, including the competitive landscape and industry trends). Finally, we identify the areas for change and define the future outlook, develop high-level financial projections and the likely consequences of staying on your current course.

2) Determination of Your End-Goal: Together, with your team, we determine the end state – What do you want to be? What is your objective? What is your strategic vision? What business are you really in and why? What are your customers really buying from you when they buy your product? If your company did not exist, what type of customer experience would there be? What are the key issues that your strategy must address? – and more.

We develop or reaffirm the company mission, vision and values.

Then we determine the concrete goals and outcomes (determinants of success) that, for you, would represent the achievement of your vision. From this flows the identification and analysis of key issues, including the external and internal forces that affect the company’s strategy.

3) Gap Analysis: We then analyse the gaps and what we need to put in place to get us to the end-state vision.

4) Examination of “Shared Value” as a Purpose: As a side-bar to their strategy, many companies today are focused on corporate social responsibility, corporate citizenship, social performance, philanthropy, environmental stewardship, consumer protection, upholding human rights or diversity, supporting free trade, greening or sustainability – as a way to reduce risk, be involved in their communities, create brand recognition, develop customer loyalty, generate employee engagement and gain a competitive edge. Despite their efforts, corporations are increasingly seen as profiting at the expense of society.

Today more and more major corporations are making Shared Value a “core” part of their strategy. They are addressing social needs as a key part of their operation. In the process, they are creating a sense of purpose for themselves, gaining organizational energy and pursuing economic opportunities all at the same time. Essentially they are addressing social problems with capitalism.

5) Prompting Game-Changing Innovation: To spark game-changing innovation, we challenge your thinking and break down long-held assumptions about your industry, your business and your products. We ask your team thought-provoking, killer questions that force you to look at the issues in a different way – What features of your product create unanticipated passion?  Who are you not selling to because you think they can’t or won’t pay? What is wrong with the company or the product? What would you change? What are the gaps in what consumers want versus what is available in the market? What are the impediments to and the supports of innovation in your company? How will success be rewarded?…and many more.

We will then develop solution options for business optimization and work with you to define the best solutions that work for you.

6) Strategy Formulation: With you, we formulate the new strategy that addresses the key questions – How do we best address the issue of what customers really want from us? How can we best compete?

We develop a case for change throughout the organization, a business structure model, high-level revenue projections and a transformation plan. We define what strategy that is best suited for your organization at this time – Do you want to replace your successful products with fundamentally new technologies? Do you want to radically displace your competotor’s products by introducing a product that will surpass theirs? Do you want to introduce new technology or a new venture? Do you want to introduce a breakthrough product, service or process that will change the industry?

We will present a strategic roadmap summary document outlining a systematic approach to the transformation, innovation or reinvention of your organization including team structure and resource, requirements, major tasks and work plan, timeline, program cost estimates, etc.

7) Development of a Stakeholder Management Plan: We review, with you, your current, internal leadership ability to execute on the plan and outline a plan of approach for key stakeholders to identify and address barriers to success, risks and mitigation plans.

8) Change Management: It has been said that strategy is an art and “It`s all in the execution”. We use a  formal approach for managing change — beginning with the leadership team and then engaging key stakeholders and leaders. We develop alignment by articulating a written, formal case for change. We ensure that leaders take ownership for completing aspects of the change plan and that they are able to communicate the change plan and the end-state goal.

9) Progress Analysis: As your organization progresses, we will ensure regular updates and analysis of key performance indicators.

10) Next Play: Finally, we know that no strategy survives intact when it comes into contact with the reality of events and competition. You will need to adapt and we will be there for you.

Please click here to contact us for a free, no-commitment discussion.