We were very honoured and pleased to be invited by Postal Technology International magazine to give our views on the next 20 years of the postal industry (along with 19 other top industry experts) for their “2017 20th Anniversary Showcase” issue.



These are the questions that we were asked to answer.

  • Which one piece of Technology has revolutionised the Postal Industry?
  • How will the last-mile delivery experience change?
  • How does cross-border delivery need to be improved?
  • What new areas will posts diversify into?
  • What skills will be required by tomorrow’s postal workers?
  • What will the sorting centre look like in 2036?
  • How important will the environment be in 2036?
  • Will post offices exist in 20 years time?
  • What is the greatest threat to the postal industry over the next 20 years?
  • If you could improve postal operations by introducing one simple thing. What would it be?

You can read our combined, edited responses in the Postal Technology International 2017 20th Anniversary Showcase Issue.

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